PwC Cyber Associate Solutions

Question

Could you describe a specific situation at work where you encountered a significant challenge and successfully applied your problem-solving skills to address and overcome the issue? Please include the context of the situation, the steps you took to resolve the problem, and the outcome of your actions.

Accepted Answer

Certainly! In a role similar to that of a Cyber Associate at PwC, there was a situation where our team faced a significant cybersecurity challenge at a client organization. The client, a mid-sized financial services company, experienced a sudden and unexplained network slowdown coupled with suspicious login attempts from international locations.

**Context:** The client was concerned about a potential data breach or security incident given the sensitive financial data they managed. Our task was to identify the root cause of this anomaly and implement a solution to safeguard their network.

**Steps Taken:**

1. **Immediate Assessment:** We began by conducting an immediate assessment of the network using intrusion detection systems to identify any ongoing threats or unusual activities. We worked closely with the client's IT team to gather logs and relevant data.

2. **Establishing Controls:** We quickly set up additional security controls, such as geo-blocking for international access points and enforced multi-factor authentication, to mitigate any further unauthorized access while the investigation continued.

3. **Forensic Analysis:** The next step involved a detailed forensic analysis of the intercepted data, which revealed that attackers used a phishing attack to gain access credentials from employees.

4. **Identified and Isolated:** Once the point of entry was identified, we isolated affected systems to prevent lateral movement within the network. We also checked the integrity of backup systems to ensure data could be restored if needed.

5. **Remediation Plan:** We then developed a comprehensive remediation plan that included patching vulnerabilities, updating security protocols, and conducting an organization-wide security awareness training to educate users about phishing and other social engineering tactics.

6. **Monitoring and Testing:** Post-remediation, continuous monitoring was put in place to detect and respond to any future threats. We also conducted penetration testing to ensure that the implemented measures were effective.

**Outcome:**

The timely identification and isolation of the breach vector prevented any sensitive data from being compromised. The client was able to resume normal operations within a few days, and no data loss was reported. The incident also served as a valuable learning experience both for our team and the client, emphasizing the importance of robust cybersecurity practices and continuous vigilance.

This experience not only enhanced my problem-solving skills in a high-pressure environment, but also underscored the need for clear communication, teamwork, and agility in tackling cybersecurity challenges.

PwC Cyber Associate Solutions

Question Explain

Answer Example

Related Interview Questions