Inclusive Leadership: Managing Cultural Nuances in a Global Project Team

Question

Share an experience where you led a team across different geographies or cultures. What specific challenges arose due to these differences? How did you adapt your leadership style to ensure everyone could contribute effectively and feel valued?

Accepted Answer

I led a cross-functional team including members from Germany, Japan, and the US on a global M&A integration. The challenge was the varying communication styles: the US team was very vocal and direct, while the Japanese colleagues were more hierarchical and tended to wait for a formal invitation to speak. This resulted in the US team dominating the sessions. To fix this, I adapted my leadership style from 'facilitator' to 'structural moderator.' I implemented the 'Silent Brainstorming' technique, where everyone wrote ideas on a digital board anonymously before we discussed them. I also scheduled 1:1 sessions with the Japanese leads a day before the main meeting to hear their perspectives in a more comfortable setting, then I would explicitly 'voice' their insights during the group session with their permission. This ensured that the technical expertise of the Japanese team was fully integrated into the strategy. We successfully closed the integration two weeks early. This taught me that inclusive leadership requires adjusting the *method* of participation to suit the *culture* of the participants.

Inclusive Leadership: Managing Cultural Nuances in a Global Project Team

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