How do you build your team?

Question

What is the process you follow to recruit and build your team, including the steps you take to identify the skills and qualities you need, the methods you use to find and attract candidates, the criteria you use to evaluate their suitability, and the strategies you employ to ensure a diverse and effective team dynamic?

Accepted Answer

Building a team at Airbnb involves a strategic and methodical approach to ensure that we not only recruit individuals with the right skills but also foster a diverse and inclusive team dynamic that aligns with our core values.

1. **Identifying Skills and Qualities**: We start by defining the specific skills and qualities needed for the team based on the project or role requirements. This involves a thorough analysis of the team's current strengths and gaps, as well as aligning with Airbnb's broader goals. We focus on both technical skills and soft skills such as adaptability, collaboration, and alignment with our company values.

2. **Sourcing and Attracting Candidates**: To attract a diverse pool of candidates, we employ a mix of sourcing methods. We leverage traditional platforms like job boards and professional networks, as well as partnerships with universities and organizations aimed at underrepresented groups in tech. Employer branding plays a crucial role, where we showcase Airbnb's culture, values, and commitment to diversity and inclusion through various media.

3. **Evaluation Criteria**: Our evaluation process is designed to be thorough and unbiased. It typically involves multiple stages, including resume screenings, phone interviews, technical assessments, and in-person interviews. We use structured interview techniques to minimize bias, where we ask each candidate the same set of questions and evaluate their responses against pre-defined criteria. We look for problem-solving abilities, cultural fit, and potential for growth.

4. **Ensuring Diverse and Effective Team Dynamics**: Building a diverse team is a priority, and we actively work to avoid unconscious bias in our hiring processes. We provide training for interviewers on bias reduction, implement diverse hiring panels, and ensure that our job descriptions are inclusive. Furthermore, we foster an inclusive work environment where all team members feel valued and heard, which helps in maintaining an effective team dynamic.

Overall, building a team at Airbnb is about finding individuals who not only have the necessary skills but also bring varied perspectives and experiences that contribute to innovation, creativity, and a strong company culture.

How do you build your team?

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