Software Engineer - Journeyman Level (Conversational AI)
VivSoft Technologies
Arlington, VARemoteFull Time
Job Description
Job Title: Software Engineer - Journeyman Level (Conversational AI)
Location: Remote
Clearance: Secret (Active)
Type: Full-time, W2
About VivSoft:
VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in the federal space. Our work culture fosters collaboration, creativity, and continuous learning.
Position Overview:
We are seeking a skilled Software Engineer - Journeyman Level (Conversational AI) to serve as a Prompt Engineer and Conversational Designer supporting Army National Guard initiatives. This role focuses on designing intelligent conversational experiences for virtual training assistants and AI-enabled self-service platforms.
The ideal candidate blends technical engineering expertise with strong conversational design skills and a deep understanding of user interaction patterns, automation logic, and AI solution frameworks.
Key Responsibilities:
Design conversational flows, dialogue logic, and prompts for virtual training assistants (e.g., enterprise virtual agent platforms)
Develop guardrails, fallback paths, and response logic to ensure reliable AI interactions
Create quality measurement frameworks to evaluate AI-assisted training solutions
Collaborate with technical teams, stakeholders, and SMEs to optimize conversational performance
Analyze conversation logs and refine prompts to improve outcomes and accuracy
Develop methodologies and present technical solutions independently
Required Qualifications:
Active Secret Security Clearance
Bachelor’s degree in a relevant discipline
5+ years of experience in any one of the below :-
Software engineering
Conversational design
AI-assisted solution development
Strong analytical, problem-solving, and communication skills
Ability to work independently and deliver solutions with minimal supervision
Preferred Qualifications:
Vendor certifications related to Virtual Agents, Conversational AI, or AI platforms
ITIL 4 certification or familiarity with IT service management practices
Experience designing enterprise-grade chatbot or AI assistant solutions
Benefits:
Comprehensive Medical, Dental, and Visions Plans
Life Insurance
Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
401K Retirement Plan with employer match
Professional Development Training Reimbursement
Flexible/remote work schedule.
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Location: Remote
Clearance: Secret (Active)
Type: Full-time, W2
About VivSoft:
VivSoft is a mission-driven technology company specializing in Cloud, DevSecOps, Artificial Intelligence, and Digital Experience. We are a diverse team of innovators focused on creating open, scalable, and automated solutions that drive digital transformation in the federal space. Our work culture fosters collaboration, creativity, and continuous learning.
Position Overview:
We are seeking a skilled Software Engineer - Journeyman Level (Conversational AI) to serve as a Prompt Engineer and Conversational Designer supporting Army National Guard initiatives. This role focuses on designing intelligent conversational experiences for virtual training assistants and AI-enabled self-service platforms.
The ideal candidate blends technical engineering expertise with strong conversational design skills and a deep understanding of user interaction patterns, automation logic, and AI solution frameworks.
Key Responsibilities:
Design conversational flows, dialogue logic, and prompts for virtual training assistants (e.g., enterprise virtual agent platforms)
Develop guardrails, fallback paths, and response logic to ensure reliable AI interactions
Create quality measurement frameworks to evaluate AI-assisted training solutions
Collaborate with technical teams, stakeholders, and SMEs to optimize conversational performance
Analyze conversation logs and refine prompts to improve outcomes and accuracy
Develop methodologies and present technical solutions independently
Required Qualifications:
Active Secret Security Clearance
Bachelor’s degree in a relevant discipline
5+ years of experience in any one of the below :-
Software engineering
Conversational design
AI-assisted solution development
Strong analytical, problem-solving, and communication skills
Ability to work independently and deliver solutions with minimal supervision
Preferred Qualifications:
Vendor certifications related to Virtual Agents, Conversational AI, or AI platforms
ITIL 4 certification or familiarity with IT service management practices
Experience designing enterprise-grade chatbot or AI assistant solutions
Benefits:
Comprehensive Medical, Dental, and Visions Plans
Life Insurance
Paid Time Off (Flexible/Combined PTO, Bereavement Leave, 11 Company Paid Holidays)
401K Retirement Plan with employer match
Professional Development Training Reimbursement
Flexible/remote work schedule.
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