ServiceNow ITSM Tester-6
Realign LLC
San Francisco, CA$152,315 a yearFull Time
Job Description
San Francisco, California 94016 Posted February 10th, 2026
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Job Type: Full Time
Job Category: IT
Job Description
Job Title: ServiceNow ITSM Tester
Location: San Francisco, CA
Employment Type: Full-Time
Job Description
We are seeking a senior-level ServiceNow ITSM Tester for a fully onsite role supporting large-scale enterprise ServiceNow implementations. The ideal candidate will bring deep hands-on testing experience, strong ITIL knowledge, and the ability to work closely with onsite technical and business teams to ensure high-quality platform releases.
Key Responsibilities
Perform functional, regression, system, integration, and UAT testing for ServiceNow ITSM applications
Test ITSM modules including Incident, Problem, Change, Request, Knowledge, and CMDB
Validate workflows, business rules, UI policies, ACLs, notifications, SLAs, and forms
Develop and maintain detailed test plans, test cases, and execution reports
Identify, log, track, and resolve defects using ServiceNow or JIRA
Work onsite with developers, architects, business analysts, and stakeholders
Support release cycles, patching, hotfixes, and platform upgrades
Ensure adherence to ITIL best practices, enterprise standards, and compliance requirements
Provide guidance and mentoring to junior testers when required
Required Skills & Qualifications
10+ years of overall testing experience, with strong focus on ServiceNow ITSM
Extensive hands-on experience with Incident, Change, Problem, and Request Management
Strong understanding of ITIL v3 / v4 processes
Proven experience testing ServiceNow workflows, integrations, and configurations
Experience with ServiceNow releases and upgrade testing
Excellent communication, documentation, and stakeholder coordination skills
Ability to work effectively in a 100% onsite environment
Preferred Qualifications
ServiceNow CSA or ITSM certification
Experience with ServiceNow ATF or test automation tools
Background in large enterprise or utility environments
Agile/Scrum delivery experience
Required Skills
JUNIOR CHEMICAL TESTER PERFORMANCE TESTERS
Looking for more job opportunities? Click here!
Job Type: Full Time
Job Category: IT
Job Description
Job Title: ServiceNow ITSM Tester
Location: San Francisco, CA
Employment Type: Full-Time
Job Description
We are seeking a senior-level ServiceNow ITSM Tester for a fully onsite role supporting large-scale enterprise ServiceNow implementations. The ideal candidate will bring deep hands-on testing experience, strong ITIL knowledge, and the ability to work closely with onsite technical and business teams to ensure high-quality platform releases.
Key Responsibilities
Perform functional, regression, system, integration, and UAT testing for ServiceNow ITSM applications
Test ITSM modules including Incident, Problem, Change, Request, Knowledge, and CMDB
Validate workflows, business rules, UI policies, ACLs, notifications, SLAs, and forms
Develop and maintain detailed test plans, test cases, and execution reports
Identify, log, track, and resolve defects using ServiceNow or JIRA
Work onsite with developers, architects, business analysts, and stakeholders
Support release cycles, patching, hotfixes, and platform upgrades
Ensure adherence to ITIL best practices, enterprise standards, and compliance requirements
Provide guidance and mentoring to junior testers when required
Required Skills & Qualifications
10+ years of overall testing experience, with strong focus on ServiceNow ITSM
Extensive hands-on experience with Incident, Change, Problem, and Request Management
Strong understanding of ITIL v3 / v4 processes
Proven experience testing ServiceNow workflows, integrations, and configurations
Experience with ServiceNow releases and upgrade testing
Excellent communication, documentation, and stakeholder coordination skills
Ability to work effectively in a 100% onsite environment
Preferred Qualifications
ServiceNow CSA or ITSM certification
Experience with ServiceNow ATF or test automation tools
Background in large enterprise or utility environments
Agile/Scrum delivery experience
Required Skills
JUNIOR CHEMICAL TESTER PERFORMANCE TESTERS