Cloud Workspace Support Engineer

Cloud Workspace Support Engineer

Job Summary:

Seeking a Cloud Workspace Engineer to lead migration from legacy RDP environments to Amazon AppStream 2.0 / WorkSpaces within a healthcare setting. This role will design secure, scalable virtual desktop architecture supporting clinical exam room workflows, device strategy, and hardware-based MFA, ensuring HIPAA-aligned security and high availability.

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Key Responsibilities:

* Perform migration from traditional RDP/RDS to Amazon AppStream / WorkSpaces

* Design and manage image build, publishing, and lifecycle strategy

* Implement role-based access control (RBAC) aligned to clinical roles (providers, nurses, staff)

* Support integration with Active Directory / Azure AD

* Oversee endpoint/device strategy (thin clients, laptops, shared exam room devices)

* Provide governance, documentation, and operational standards for production environments

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Required Skills & Experience:

* Deep experience with Amazon AppStream 2.0 and/or WorkSpaces

* Healthcare IT experience (clinical environments, exam room workflows)

* Strong cloud architecture background (AWS networking, security, IAM)

* Expertise in RDP modernization and virtual desktop strategy

* Experience implementing hardware MFA (YubiKey preferred)

* Identity and access management (AD, Azure AD, SSO, conditional access)

* Understanding of HIPAA, PHI protection, and healthcare compliance

* Experience designing high-availability, secure cloud environments

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Work Location: Remote