Sr. Site Reliability Engineer (SRE)
Christian Care Ministry
Orlando, FLRemote$101,000 - $146,000 a yearFull Time
Job Description
The range for this role is $101,000 - $146,000
Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.
This is a fully remote role, but interested applicants MUST be living (or willing to relocate to) in one of the states that we are eligible to employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.
The Mission
At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.
The Team
Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God and our Members to the best of our ability.
The Job
This role partners with the SRE Manager, Director of Production Support, and Engineering leadership to design, implement, and operate highly reliable, scalable, secure, and cost-effective systems supporting CCM's application ecosystem and Software Delivery Lifecycle (SDLC). This role will have responsibility to define, lead, and continuously improve operational best practices using Site Reliability Engineering principles with a strong emphasis on AWS-based cloud infrastructure. The Sr. Site Reliability Engineer influences AWS architecture decisions, leads complex AWS infrastructure initiatives, and drives long-term reliability, observability, and cost efficiency. This role serves as a technical leader and mentor, shaping standards and practices while ensuring production systems meet the availability and performance needs of the organization.
Essential Job Duties & Responsibilities
Collectively work on the design, evolution, and operational health of CCM's AWS environment, including architectural decisions, standards, and best practices
Design, implement, and optimize AWS-based infrastructure using services such as EC2, ECS/EKS, Lambda, RDS, S3, CloudWatch, IAM, and VPC
Design and manage cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, or equivalent)
Lead new implementations and major reliability initiatives, serving as a subject matter expert for AWS and SRE best practices
Actively monitor, analyze, and optimize AWS spend, providing regular cost insights and recommendations that balance reliability, performance, and fiscal stewardship
Apply and mature site reliability principles to improve system availability, scalability, performance, security, and observability
Design, analyze, and implement automation to eliminate operational toil and improve system efficiency
Provide advanced operations and systems administration for cloud-hosted and hybrid platforms supporting CCM's IT systems and services
Define and improve monitoring, alerting, logging, and incident response practices to proactively identify risks and minimize customer impact
Lead complex production incidents, perform root cause analysis, and drive corrective and preventive actions
Mentor and provide technical guidance to junior and mid-level engineers without direct people-management responsibilities
Collaborate with engineering, QA, security, and business teams to embed reliability throughout the SDLC
Ensure systems and data are handled in compliance with legal, regulatory, and organizational requirements
Develop and continuously improve production engineering processes, including:
Change and configuration management
Monitoring and observability
Incident and emergency response
Disaster recovery and business continuity
Capacity planning and performance tuning
Infrastructure-as-code and deployment automation
Partner with leadership to establish and enforce consistent IT Production policies, standards, and tooling
Act as a change agent for long-term technical strategy, identifying risks, dependencies, and opportunities across systems and teams
Participate in a sustainable on-call rotation and contribute to ongoing improvements that reduce alert fatigue and operational overhead
Build strong cross-functional relationships to align reliability initiatives with business and ministry outcomes
Contribute to the exercise and expression of Christian Care Ministry's Christian beliefs
Perform all other duties as assigned
Essential Skills & Abilities
Advanced expertise in AWS architecture, operations, and cost management
Deep experience with Infrastructure as Code and modern cloud deployment patterns
Ability to operate effectively in a fast-paced, multi-project environment while meeting commitments and deadlines
Strong analytical and problem-solving skills for diagnosing complex, distributed systems
Proven ability to lead through influence and mentor others without formal authority
Strong collaboration, negotiation, and conflict-resolution skills
Ability to define objectives, prioritize work, and manage time independently
Ability to translate business and technical requirements into reliable, scalable solutions
Organized, detail-oriented, with clear and effective written and verbal communication skills
Core Competencies/Demonstrable Behaviors
Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
Tech Savvy – anticipate and adopt innovations in technology applications for business
Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood
Planning and Organizing – ability to work effectively without supervision
Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program's purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment
Education and/or Experience
Bachelor's degree or higher in a relevant field - computer science, information systems, or engineering or equivalent combination of education and relevant experience required
7+ years of experience solving customer problems with technical solutions, including 3+ years of site reliability engineering experience required
Extensive hands-on experience designing, operating, and scaling production AWS environments required
Strong preference for AWS certifications, including:
AWS Certified SysOps Administrator
AWS Certified DevOps Engineer
AWS Certified Solutions Architect
Experience with Agile and Scrum processes and complex IT projects
Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
Experience in Financial or Healthcare payer-related field a plus
Supervisory Responsibilities
This job has no supervisory responsibilities
Incentives & Benefits
We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
100% paid Medical for employees/99% for family
Generous employer Health Savings Account (HSA) contributions
Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
6 weeks of paid parental leave (for both mom and dad)
Dental - two plans to choose from
Vision
Short-term Disability
Accident, Critical Illness, Hospital Indemnity
401(k) – up to 4% match on ROTH or Traditional contributions
Generous paid-time off and 11 paid holidays
Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
Employee Assistance Program including no cost, in-person mental health visits and employee discounts
Monetary Anniversary Awards Program
Monetary Birthday Awards
Tuition Reimbursement Program
Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.
Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education.
This is a fully remote role, but interested applicants MUST be living (or willing to relocate to) in one of the states that we are eligible to employ in: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV.
The Mission
At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility.
The Team
Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God and our Members to the best of our ability.
The Job
This role partners with the SRE Manager, Director of Production Support, and Engineering leadership to design, implement, and operate highly reliable, scalable, secure, and cost-effective systems supporting CCM's application ecosystem and Software Delivery Lifecycle (SDLC). This role will have responsibility to define, lead, and continuously improve operational best practices using Site Reliability Engineering principles with a strong emphasis on AWS-based cloud infrastructure. The Sr. Site Reliability Engineer influences AWS architecture decisions, leads complex AWS infrastructure initiatives, and drives long-term reliability, observability, and cost efficiency. This role serves as a technical leader and mentor, shaping standards and practices while ensuring production systems meet the availability and performance needs of the organization.
Essential Job Duties & Responsibilities
Collectively work on the design, evolution, and operational health of CCM's AWS environment, including architectural decisions, standards, and best practices
Design, implement, and optimize AWS-based infrastructure using services such as EC2, ECS/EKS, Lambda, RDS, S3, CloudWatch, IAM, and VPC
Design and manage cloud infrastructure using Infrastructure as Code (e.g., Terraform, CloudFormation, or equivalent)
Lead new implementations and major reliability initiatives, serving as a subject matter expert for AWS and SRE best practices
Actively monitor, analyze, and optimize AWS spend, providing regular cost insights and recommendations that balance reliability, performance, and fiscal stewardship
Apply and mature site reliability principles to improve system availability, scalability, performance, security, and observability
Design, analyze, and implement automation to eliminate operational toil and improve system efficiency
Provide advanced operations and systems administration for cloud-hosted and hybrid platforms supporting CCM's IT systems and services
Define and improve monitoring, alerting, logging, and incident response practices to proactively identify risks and minimize customer impact
Lead complex production incidents, perform root cause analysis, and drive corrective and preventive actions
Mentor and provide technical guidance to junior and mid-level engineers without direct people-management responsibilities
Collaborate with engineering, QA, security, and business teams to embed reliability throughout the SDLC
Ensure systems and data are handled in compliance with legal, regulatory, and organizational requirements
Develop and continuously improve production engineering processes, including:
Change and configuration management
Monitoring and observability
Incident and emergency response
Disaster recovery and business continuity
Capacity planning and performance tuning
Infrastructure-as-code and deployment automation
Partner with leadership to establish and enforce consistent IT Production policies, standards, and tooling
Act as a change agent for long-term technical strategy, identifying risks, dependencies, and opportunities across systems and teams
Participate in a sustainable on-call rotation and contribute to ongoing improvements that reduce alert fatigue and operational overhead
Build strong cross-functional relationships to align reliability initiatives with business and ministry outcomes
Contribute to the exercise and expression of Christian Care Ministry's Christian beliefs
Perform all other duties as assigned
Essential Skills & Abilities
Advanced expertise in AWS architecture, operations, and cost management
Deep experience with Infrastructure as Code and modern cloud deployment patterns
Ability to operate effectively in a fast-paced, multi-project environment while meeting commitments and deadlines
Strong analytical and problem-solving skills for diagnosing complex, distributed systems
Proven ability to lead through influence and mentor others without formal authority
Strong collaboration, negotiation, and conflict-resolution skills
Ability to define objectives, prioritize work, and manage time independently
Ability to translate business and technical requirements into reliable, scalable solutions
Organized, detail-oriented, with clear and effective written and verbal communication skills
Core Competencies/Demonstrable Behaviors
Collaborates – builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
Situational Adaptability – adapting approach and demeanor in real time to match the shifting demands of different situations.
Tech Savvy – anticipate and adopt innovations in technology applications for business
Strong analytical skills – ability to diagnose complex problems and issues with data not easily understood
Planning and Organizing – ability to work effectively without supervision
Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program's purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment
Education and/or Experience
Bachelor's degree or higher in a relevant field - computer science, information systems, or engineering or equivalent combination of education and relevant experience required
7+ years of experience solving customer problems with technical solutions, including 3+ years of site reliability engineering experience required
Extensive hands-on experience designing, operating, and scaling production AWS environments required
Strong preference for AWS certifications, including:
AWS Certified SysOps Administrator
AWS Certified DevOps Engineer
AWS Certified Solutions Architect
Experience with Agile and Scrum processes and complex IT projects
Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA)
Experience in Financial or Healthcare payer-related field a plus
Supervisory Responsibilities
This job has no supervisory responsibilities
Incentives & Benefits
We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
100% paid Medical for employees/99% for family
Generous employer Health Savings Account (HSA) contributions
Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
6 weeks of paid parental leave (for both mom and dad)
Dental - two plans to choose from
Vision
Short-term Disability
Accident, Critical Illness, Hospital Indemnity
401(k) – up to 4% match on ROTH or Traditional contributions
Generous paid-time off and 11 paid holidays
Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
Employee Assistance Program including no cost, in-person mental health visits and employee discounts
Monetary Anniversary Awards Program
Monetary Birthday Awards
Tuition Reimbursement Program
Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.