Sr. Business Analyst-LoanServ de-customization

Number of openings: 1

Duration: 9-12 months with possible extension

Location: Remote

Description: A Sr. Business Analyst / Consultant is needed for a project to convert from a highly customized version of LoanServ to the SaaS version of Sagent’s LoanServ Mortgage servicing system.

Candidate must have extensive experience in completing current state assessments, outlining future-state system requirements, completing required gap analysis, documenting future-state process and technical design, defining testing scenarios, handling alpha and beta testing, drafting procedure updates, documenting future-state process ownership recommendation, presenting future state process ownership recommendation, and providing status updates.

*Location:* While this is a remote role, travel to Oklahoma City, OK, one week per month will be required.

*Responsibilities:*

· Current-State Assessment – Develop a comprehensive understanding of the existing custom loan onboarding process, including workflows, data inputs, controls, and system touchpoints; document current-state processing, roles, and dependencies; and identify risks, constraints, and operational considerations that may impact migration.

· Future-State Solution Design & Specifications – Define and document the future-state onboarding process aligned to system-defined capabilities, including end-to-end technical process mapping, data mappings between source systems and Sagent-defined fields, and full solution specifications covering functional requirements, assumptions, dependencies, and design decisions.

· Testing & Validation – Define testing scenarios and success criteria based on approved future-state design; support testing of the developed solution to validate alignment with documented process and data mappings; and identify, document, and recommend remediation for any defects, gaps, or deviations.

· Project Management & Execution Oversight – Serve as project manager for the loan onboarding migration; establish and maintain project plans, timelines, dependencies, and task ownership; coordinate cross-functional stakeholders to drive progress and resolve issues; and monitor and escalate risks as appropriate.

· Future-State Ownership Recommendation – Evaluate post-migration ownership options for the loan onboarding process, assess risks, control considerations, and required skillsets associated with each ownership model, and deliver a clear recommendation to senior leadership to support decision-making.

*Required Experience & Technical Skills:*

· 10+ years of Business Analysis and/or Business Systems Analysis experience, with a strong focus on mortgage servicing platforms, Sagent LoanServ a plus.

· Expert-level functional knowledge of the Sagent LoanServ mortgage servicing system preferred, including loan boarding, servicing operations, data structures, batch processing, and system configuration.

· Demonstrated experience with the Sagent LoanServ platform preferred.

· Previous experience supporting or leading LoanServ SaaS migrations, upgrades, or modernization initiatives

· Extensive experience designing and documenting complex business and technical requirements for system conversions and data migration projects.

· Advanced SQL skills, including:

· Writing complex SQL queries for data analysis and validation.

· Designing SQL specifications for new data warehouse tables.

· Creating and validating data mappings and transformation logic.

· Supporting data reconciliation and testing activities.

· Strong experience with data mapping, data conversion, ETL concepts, and file layout design for enterprise system integrations.

· Experience documenting field-level transformation rules, business logic, source-to-target mappings, and technical specifications.

· Ability to analyze existing custom code, legacy batch processes, and data interfaces to design replacement solutions in a SaaS environment.

· Experience supporting User Acceptance Testing (UAT), System Integration Testing (SIT), and data validation for enterprise implementations.

· Strong understanding of relational database concepts, data modeling, and data warehouse principles.

· Experience working closely with software development teams to translate business requirements into technical specifications.

*Preferred Qualifications:*

· Experience within mortgage servicing, banking, or financial services organizations.

· Experience with large-scale loan boarding implementations and servicing portfolio conversions.

· Knowledge of SaaS architecture and cloud-based enterprise application implementations.

· Familiarity with enterprise integration methods, including flat file processing, APIs, and automated data exchanges.

· Experience working within Agile, Scrum, or hybrid project delivery methodologies.

· Knowledge of data governance, data quality, and regulatory requirements related to mortgage servicing.

*Core Competencies:*

· Strong analytical and problem-solving skills with the ability to evaluate complex technical and business processes.

· Exceptional documentation skills, including business requirements, functional specifications, technical specifications, process flows, and data mapping documents.

· Ability to communicate effectively with technical developers, business stakeholders, and executive leadership.

· Proven ability to manage multiple workstreams and priorities within large, cross-functional implementation projects.

· Self-directed consultant capable of independently researching, designing, documenting, and validating technical solutions with minimal supervision.

*Benefits:*

· Medical Insurance

· Dental Insurance

· Vision Insurance

· Life & Disability Insurances

Pay: $50.00 - $65.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Life insurance
* Vision insurance

Work Location: Remote