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Institute on Aging

Recruitment Support Specialist

Institute on Aging

San Francisco, CA 94118$30 - $35 an hourPart Time
Entry LevelHr Manager
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Job Description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Recruitment Support Specialist will assist with sourcing, interviewing, hiring, and onboarding a variety of roles supporting IOA’s onsite medical clinic and off-site hiring needs. This individual will take primary ownership of home care worker recruitment and partner closely with the On Lok PACE center to fill Van Escort, Center Worker, Home Care Worker, and other entry-level home health roles.

In addition, the role will support mass hiring events and manage all related background and onboarding processes, including guiding candidates through physicals, TB clearance, Live Scan, and confirmation of required documentation.

This is a part-time, temporary position starting at 20 hours per week, with the potential to grow into a full-time, ongoing role if there is mutual interest. The position will be onsite in San Francisco two days per week, with occasional travel to the South Bay (San Jose) for hiring events.

Fluency in Cantonese is required to effectively support and communicate with a significant portion of the candidate population.
POSITION DUTIES

This is a junior role designed for individuals looking to build experience in recruitment and HR operations within a healthcare environment. While prior exposure to HR is required, training and structured support will be provided.

This is a part-time, temporary position starting at 20 hours per week, with the potential to grow into a full-time, ongoing role if there is mutual interest. The position is hybrid and will require onsite in San Francisco two days per week, with occasional travel to the South Bay (San Jose) for hiring events.

Sourcing & Recruitment

Support sourcing efforts for home care and entry-level healthcare roles through job boards, community outreach, referrals, and hiring events

Conduct initial candidate screenings and coordinate interviews with hiring managers

Maintain consistent candidate communication and provide timely follow-up

Accurately track candidate activity within the ATS

Assist with on-site and mass hiring events in San Francisco and occasional San Jose locations

Partner with Talent Acquisition team members to ensure alignment with IOA mission, values, branding, and compensation philosophy

Onboarding & Pre-Employment

Provide ongoing support to new hires as they complete onboarding tasks to ensure start-date readiness

Launch background checks and pre-placement health screens

Guide candidates through physicals, TB clearance, Live Scan, and required documentation

Support HRIS onboarding processes, including I-9 and E-Verify tasks

Help facilitate New Employee Orientation (NEO) and first-day experience across regional offices

HR Operations & Compliance

Enter new hire and employee status changes into HRIS while ensuring data accuracy

Maintain electronic personnel files and assist with audit preparation

Respond to employee and manager inquiries with professionalism and discretion

Support quality control measures and process improvements

Document and update Standard Operating Procedures (SOPs) as needed

Maintain confidentiality of candidate and employee information

Other duties as assigned

PREFERRED QUALIFICATIONS

Interest in recruitment, HR, or healthcare operations; prior internship or administrative experience is a plus

Exposure to onboarding, compliance, or HR systems preferred

Familiarity with Workday or similar HRIS systems preferred

Strong organizational skills and attention to detail

Customer-service oriented with sound judgment and professionalism

Cantonese fluency strongly preferred

PHYSICAL AND LANGUAGE REQUIREMENTS

Excellent written and verbal communication skills

Strong tech skills (typing, excel, word and PowerPoint)

Ability to comprehend detailed written materials and instructions

Ability to travel to different Bay Area locations as needed

COMPENSATION

Range: $30–$35 per hour

Compensation is dependent on experience, education, and other factors. The range does not include additional equity, benefits, or other non-monetary compensation.

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
All official communication will come from a verified IOA email address.
If you receive any suspicious communication or requests, report them to [email protected].
All legitimate job openings can be found on the Institute on Aging Careers Page.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.