Assistant Market Manager
Finger Lakes Welcome Center, Taste NY
Geneva, NY 14456$18 - $22 an hourFull Time
Job Description
*JOB SUMMARY:*
The Assistant Market Manager is responsible for assisting in all aspects of the market; including food and beverage, sanitation, profitability, tourism, external events, and promotion of all Taste New York events. Your main responsibilities include, but are not limited to, supporting hourly market staff members, validating market standards adhered to on a shift basis, maximizing sales, visitor counts and satisfaction, and cash flow within the boundaries established and approved by NYK Board of Directors.
*ESSENTIAL FUNCTIONS:*
*Responsibilities*
*Leadership:*
* Portray qualities of being a professional leader, including confidence, intelligence, respectfulness, preparedness, being visible and available, active with community organizations, and being held accountable for the results produced by your subordinates
*Be proactive in:*
* Communication at all levels, both inside and outside the market, with the sole intent on producing additional top-line sales and bottom-line profits
* Training staff members in their positions
* Assisting your subordinates so they produce the desired operational and financial results as outlined in their respective position descriptions
*Be enthusiastic in:*
* Promoting the market to all individuals
* Marketing yourself, your team, and the market itself to the general public with sole intent on providing a solution to their hospitality and food and beverage needs all while promoting the Taste New York campaign
*Financial:*
*Be accountable for:*
* Assist in achieving financial profitability of the market operations in accordance with the approved budget
* Preparing and monitoring staff work schedules
* Purchasing and maintaining adequate levels of inventory and supplies
* Sourcing new vendors and products
* Processing administrative tasks such as providing daily sales and expenditures, new hire information, and weekly payroll to the Finance & HR Manager
* Achieving sales forecasts and overall financial results
*Attend weekly staff meetings to:*
* Review financial results and additional ways to improve sales and cost controls
* Compute and document on each shift the dollar value of waste, over prep, and theft
* Review financial analysis of net sales, visitor counts and visitor sales check average, explanation of the Profit & Loss Statement (actual vs. budget), computation of cash flow, statistical summary of financial and non-financial trends, such as product menu mix and food cost
* Assist in overseeing daily financial transactions
* Safeguarding of cash and inventory
* Reporting of inventory waste, damage, and/or theft
* Depositing cash to the bank
* Approving and forwarding all invoices to the Finance & HR Manager
* Assisting in the reporting to the various state agencies as required
*Operational:*
*Staffing – assist in:*
* Sourcing, interviewing, and hiring qualified candidates to fill positions
* Ensuring no overtime is incurred
* Validating that each staff member is properly trained in, and adheres to, the market’s policies, procedures, standards, attendance, and professional communication on a daily basis
*Compliance and safety – assist in:*
* Maintaining compliance in food safety, alcohol service training, sanitation, and creating a safe work environment
* Correcting any state or local health department violations
* Disposing of any out-of-date food products in accordance with state and local health codes
* Following proper receiving and storage practices of product and supplies
* Reporting any visitor and/or equipment safety related issues in the market
* Overseeing cleanliness of market and equipment
*Taste New York visitor experience:*
* Training staff and volunteers in New York State tourism and industry related topics so they may share that information with visitors and validate the same
* Ensuring staff members are answering visitor questions and providing a positive experience
* Validating that staff members are properly trained in the use and operation of the market equipment and point of sale system
* Directing staff members to properly maintain market equipment through preventative maintenance, energy conservation, repairs, security measures and that safety and sanitation requirements are met; and report any issues and/or problems involving equipment
* Reviewing the weekly physical inventory count and any supplier issues affecting the market operations
*EDUCATION & EXPERIENCE:*
* Minimum one (1) year in the retail field
* Effective interpersonal, written, and oral communication skills
*CERTIFICATIONS:*
* Obtain and maintain a current Training for Intervention ProcedureS (TIPS) Certification throughout employment
* Obtain and maintain a current ServSafe Certification
* Obtain and maintain any other relevant certifications
*KNOWLEDGE, SKILLS & ABILITIES:*
* Proficiency in MS Outlook, Word, Excel, and POS system
* Independently motivated with excellent leadership skills
* Excellent interpersonal, organizational, and communication skills
* Knowledge of rules, laws, related to alcohol consumption, mathematics skills, and an ability to work well independently and as part of a team
* Sufficient knowledge about the Finger Lakes region and various New York State produced products
* Ability to conduct monetary transactions accurately
* Ability to effectively communicate with visitors in person, on the telephone, and/or via email
*PHYSICAL DEMANDS AND WORK ENVIRONMENT:*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to maintain a stationary position; stand for long periods of time. The employee must occasionally move up to 25 pounds.
While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
Pay: $18.00 - $22.00 per hour
Benefits:
* Dental insurance
* Health insurance
* Paid time off
Education:
* Associate (Preferred)
Experience:
* Retail management: 1 year (Required)
* Restaurant management: 1 year (Required)
Shift availability:
* Day Shift (Required)
* Night Shift (Required)
Work Location: In person
The Assistant Market Manager is responsible for assisting in all aspects of the market; including food and beverage, sanitation, profitability, tourism, external events, and promotion of all Taste New York events. Your main responsibilities include, but are not limited to, supporting hourly market staff members, validating market standards adhered to on a shift basis, maximizing sales, visitor counts and satisfaction, and cash flow within the boundaries established and approved by NYK Board of Directors.
*ESSENTIAL FUNCTIONS:*
*Responsibilities*
*Leadership:*
* Portray qualities of being a professional leader, including confidence, intelligence, respectfulness, preparedness, being visible and available, active with community organizations, and being held accountable for the results produced by your subordinates
*Be proactive in:*
* Communication at all levels, both inside and outside the market, with the sole intent on producing additional top-line sales and bottom-line profits
* Training staff members in their positions
* Assisting your subordinates so they produce the desired operational and financial results as outlined in their respective position descriptions
*Be enthusiastic in:*
* Promoting the market to all individuals
* Marketing yourself, your team, and the market itself to the general public with sole intent on providing a solution to their hospitality and food and beverage needs all while promoting the Taste New York campaign
*Financial:*
*Be accountable for:*
* Assist in achieving financial profitability of the market operations in accordance with the approved budget
* Preparing and monitoring staff work schedules
* Purchasing and maintaining adequate levels of inventory and supplies
* Sourcing new vendors and products
* Processing administrative tasks such as providing daily sales and expenditures, new hire information, and weekly payroll to the Finance & HR Manager
* Achieving sales forecasts and overall financial results
*Attend weekly staff meetings to:*
* Review financial results and additional ways to improve sales and cost controls
* Compute and document on each shift the dollar value of waste, over prep, and theft
* Review financial analysis of net sales, visitor counts and visitor sales check average, explanation of the Profit & Loss Statement (actual vs. budget), computation of cash flow, statistical summary of financial and non-financial trends, such as product menu mix and food cost
* Assist in overseeing daily financial transactions
* Safeguarding of cash and inventory
* Reporting of inventory waste, damage, and/or theft
* Depositing cash to the bank
* Approving and forwarding all invoices to the Finance & HR Manager
* Assisting in the reporting to the various state agencies as required
*Operational:*
*Staffing – assist in:*
* Sourcing, interviewing, and hiring qualified candidates to fill positions
* Ensuring no overtime is incurred
* Validating that each staff member is properly trained in, and adheres to, the market’s policies, procedures, standards, attendance, and professional communication on a daily basis
*Compliance and safety – assist in:*
* Maintaining compliance in food safety, alcohol service training, sanitation, and creating a safe work environment
* Correcting any state or local health department violations
* Disposing of any out-of-date food products in accordance with state and local health codes
* Following proper receiving and storage practices of product and supplies
* Reporting any visitor and/or equipment safety related issues in the market
* Overseeing cleanliness of market and equipment
*Taste New York visitor experience:*
* Training staff and volunteers in New York State tourism and industry related topics so they may share that information with visitors and validate the same
* Ensuring staff members are answering visitor questions and providing a positive experience
* Validating that staff members are properly trained in the use and operation of the market equipment and point of sale system
* Directing staff members to properly maintain market equipment through preventative maintenance, energy conservation, repairs, security measures and that safety and sanitation requirements are met; and report any issues and/or problems involving equipment
* Reviewing the weekly physical inventory count and any supplier issues affecting the market operations
*EDUCATION & EXPERIENCE:*
* Minimum one (1) year in the retail field
* Effective interpersonal, written, and oral communication skills
*CERTIFICATIONS:*
* Obtain and maintain a current Training for Intervention ProcedureS (TIPS) Certification throughout employment
* Obtain and maintain a current ServSafe Certification
* Obtain and maintain any other relevant certifications
*KNOWLEDGE, SKILLS & ABILITIES:*
* Proficiency in MS Outlook, Word, Excel, and POS system
* Independently motivated with excellent leadership skills
* Excellent interpersonal, organizational, and communication skills
* Knowledge of rules, laws, related to alcohol consumption, mathematics skills, and an ability to work well independently and as part of a team
* Sufficient knowledge about the Finger Lakes region and various New York State produced products
* Ability to conduct monetary transactions accurately
* Ability to effectively communicate with visitors in person, on the telephone, and/or via email
*PHYSICAL DEMANDS AND WORK ENVIRONMENT:*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to maintain a stationary position; stand for long periods of time. The employee must occasionally move up to 25 pounds.
While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate.
Pay: $18.00 - $22.00 per hour
Benefits:
* Dental insurance
* Health insurance
* Paid time off
Education:
* Associate (Preferred)
Experience:
* Retail management: 1 year (Required)
* Restaurant management: 1 year (Required)
Shift availability:
* Day Shift (Required)
* Night Shift (Required)
Work Location: In person