Senior Director, Payroll & Timekeeping
DEPARTMENT FOR THE AGING
Manhattan, NY 10007$150,000 - $155,000 a yearFull Time
Job Description
Senior Director, Payroll & Timekeeping
DEPARTMENT FOR THE AGING
Posted On: 02/21/2026
Full-Time
Location
MANHATTAN
Exam May Be Required
Department
OFFICE OF HUMAN RESOURCES
Salary Range:
$150,000.00 – $155,000.00
Save
Job Description
With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.
The Office of Human Resources (OHR) is responsible for the agency's human capital administration, which includes employment and recruitment, human resources, civil service administration, employee and labor relations, training and professional development, timekeeping & payroll, employee benefit programs, performance management, employee recognition, agency-wide events, and partnering with citywide and oversight agencies to facilitate the agency's workforce management business needs.
The Office of Human Resources (OHR) seeks a dynamic and highly motivated individual to serve as Senior Director of Payroll and Timekeeping. The Senior Director of Payroll and Timekeeping will report to the Chief Human Resources Officer and work closely with the HR team to develop and execute strategy and key initiatives related to Human Resources with a focus on supporting and overseeing Payroll and Timekeeping operations.
The selected individual will be knowledgeable in the City’s standard operating procedures for time and leave, recurring increment payments, CityTime and payroll procedures and help to ensure that NYC Aging is in compliance with all applicable civil service laws, employment laws and collective bargaining agreements as well as the agency’s policies and procedures. The Senior Director will provide a full range of HR support across multiple HR functions and aid in the design, development, and execution of HR-related projects including the creation of internal standard operating procedures (SOPs), and process improvement. The Senior Director of Payroll and Timekeeping duties and responsibilities will include but not be limited to the following:
- Oversee all Payroll and Timekeeping functions; analyze current procedures to streamline Payroll and Timekeeping unit operations and create quality assurance procedures and ensure they are followed.
- Provide effective leadership and direction to Payroll and Timekeeping staff and advise them of procedural updates.
- Monitor all Payroll and Timekeeping transactions and actions to ensure they are entered following citywide protocols and with accuracy and integrity.
- Ensure compliance with all directives, and policies and procedures issued by oversight agencies such as DCAS, Office of Payroll Administration, Comptroller's Office and Labor Relations regarding payments to employees.
- Manage the managerial lump sum payment process to ensure accuracy, timely submission to the Comptroller's Office and timely processing on the agency level.
- Serve as the agency liaison for FISA-OPA, NYCAPS Central, and OLR regarding payroll issues.
- Provide a high-level of customer service to NYC Aging employees and investigate payroll and timekeeping discrepancies.
- Collaborate with the Deputy Director of Payroll and Timekeeping supervisor to ensure Payroll and Timekeeping issues are addressed and resolved in a timely manner.
- Direct the review of payroll reports such as the 160, 161, 700, 320 and monitor reports on a regular basis.
- Monitor overall operations of both units to ensure staff takes the initiative to get the work done and follow protocol to avoid errors, than to take the reactive approach.
- Oversee Motor Vehicle and Parking Fringe benefits procedures.
- Perform additional Human Resources related duties as needed.
ADMINISTRATIVE MANAGER - 10025
Minimum Qualifications
1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Preferred Skills
- At least 5+ years of leadership experience with proven success in effectively managing a team(s). - Minimum of 3 years of experience leading time and leave and/or payroll processes via citywide HR platforms (e.g.,CityTime, PMS, RMDS, CHRMS, Pi, Remedy, NYCAPS, PRISE). - Strong knowledge of the City personnel policies, and procedures including collective bargaining, negotiations, and payroll and timekeeping policies. - Excellent interpersonal skills and ability to work well with staff at all levels and functions of the organization including demonstrated skill in conflict resolution. - Exceptional analytical, excel, problem-solving, customer service, and communication/presentation skills (both verbal and written). - Demonstration of good reasoning abilities, and execution of sound judgment. - Proficient in using MS Word, Excel and PowerPoint. - Candidate must demonstrate strong work ethic, attention to detail, and ability to manage multiple priorities in a fast-paced environment. - Takes initiative and posses the ability to perform a variety of administrative duties, including but not limited to reviewing, analyzing and reconciling data to proactively identify solutions.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
767832
Posted until
04/21/2026
Title code
10025
Civil service title
ADMINISTRATIVE MANAGER
Title classification
Competitive-1
Business title
Senior Director, Payroll & Timekeeping
Experience Level: Manager
Job level
M4
Number of positions
1
Work location
2 Lafayette St., N.Y.
Category: Administration & Human Resources
Senior Director, Payroll & Timekeeping
DEPARTMENT FOR THE AGING
Posted On: 02/21/2026
Full-Time
Location
MANHATTAN
Exam May Be Required
Department
OFFICE OF HUMAN RESOURCES
Salary Range:
$150,000.00 – $155,000.00
Save
Job Description
With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.
The Office of Human Resources (OHR) is responsible for the agency's human capital administration, which includes employment and recruitment, human resources, civil service administration, employee and labor relations, training and professional development, timekeeping & payroll, employee benefit programs, performance management, employee recognition, agency-wide events, and partnering with citywide and oversight agencies to facilitate the agency's workforce management business needs.
The Office of Human Resources (OHR) seeks a dynamic and highly motivated individual to serve as Senior Director of Payroll and Timekeeping. The Senior Director of Payroll and Timekeeping will report to the Chief Human Resources Officer and work closely with the HR team to develop and execute strategy and key initiatives related to Human Resources with a focus on supporting and overseeing Payroll and Timekeeping operations.
The selected individual will be knowledgeable in the City’s standard operating procedures for time and leave, recurring increment payments, CityTime and payroll procedures and help to ensure that NYC Aging is in compliance with all applicable civil service laws, employment laws and collective bargaining agreements as well as the agency’s policies and procedures. The Senior Director will provide a full range of HR support across multiple HR functions and aid in the design, development, and execution of HR-related projects including the creation of internal standard operating procedures (SOPs), and process improvement. The Senior Director of Payroll and Timekeeping duties and responsibilities will include but not be limited to the following:
- Oversee all Payroll and Timekeeping functions; analyze current procedures to streamline Payroll and Timekeeping unit operations and create quality assurance procedures and ensure they are followed.
- Provide effective leadership and direction to Payroll and Timekeeping staff and advise them of procedural updates.
- Monitor all Payroll and Timekeeping transactions and actions to ensure they are entered following citywide protocols and with accuracy and integrity.
- Ensure compliance with all directives, and policies and procedures issued by oversight agencies such as DCAS, Office of Payroll Administration, Comptroller's Office and Labor Relations regarding payments to employees.
- Manage the managerial lump sum payment process to ensure accuracy, timely submission to the Comptroller's Office and timely processing on the agency level.
- Serve as the agency liaison for FISA-OPA, NYCAPS Central, and OLR regarding payroll issues.
- Provide a high-level of customer service to NYC Aging employees and investigate payroll and timekeeping discrepancies.
- Collaborate with the Deputy Director of Payroll and Timekeeping supervisor to ensure Payroll and Timekeeping issues are addressed and resolved in a timely manner.
- Direct the review of payroll reports such as the 160, 161, 700, 320 and monitor reports on a regular basis.
- Monitor overall operations of both units to ensure staff takes the initiative to get the work done and follow protocol to avoid errors, than to take the reactive approach.
- Oversee Motor Vehicle and Parking Fringe benefits procedures.
- Perform additional Human Resources related duties as needed.
ADMINISTRATIVE MANAGER - 10025
Minimum Qualifications
1. A baccalaureate degree from an accredited college and four years of satisfactory, full-time progressively responsible clerical/administrative experience requiring independent decision-making concerning program management or planning, allocation for resources and the scheduling and assignment of work, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and five years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
3. A four-year high school diploma or its educational equivalent and six years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive or supervisory capacity. The supervisory work must have been in the supervision of staff performing clerical/administrative work of more than moderate difficulty; or
4. Education and/or experience equivalent to "1", "2" or "3" above. However, all candidates must possess the 18 months of administrative, managerial, executive or supervisory experience as described in "1", "2" or "3" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the administrative, managerial, executive or supervisory experience described in "1", "2" or "3" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Preferred Skills
- At least 5+ years of leadership experience with proven success in effectively managing a team(s). - Minimum of 3 years of experience leading time and leave and/or payroll processes via citywide HR platforms (e.g.,CityTime, PMS, RMDS, CHRMS, Pi, Remedy, NYCAPS, PRISE). - Strong knowledge of the City personnel policies, and procedures including collective bargaining, negotiations, and payroll and timekeeping policies. - Excellent interpersonal skills and ability to work well with staff at all levels and functions of the organization including demonstrated skill in conflict resolution. - Exceptional analytical, excel, problem-solving, customer service, and communication/presentation skills (both verbal and written). - Demonstration of good reasoning abilities, and execution of sound judgment. - Proficient in using MS Word, Excel and PowerPoint. - Candidate must demonstrate strong work ethic, attention to detail, and ability to manage multiple priorities in a fast-paced environment. - Takes initiative and posses the ability to perform a variety of administrative duties, including but not limited to reviewing, analyzing and reconciling data to proactively identify solutions.
55a Program
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
767832
Posted until
04/21/2026
Title code
10025
Civil service title
ADMINISTRATIVE MANAGER
Title classification
Competitive-1
Business title
Senior Director, Payroll & Timekeeping
Experience Level: Manager
Job level
M4
Number of positions
1
Work location
2 Lafayette St., N.Y.
Category: Administration & Human Resources
Senior Director, Payroll & Timekeeping