PM Operations Manager
COURTYARD BY MARROITT
Vestal, NY 13850$17 - $22 an hourFull Time
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Job Description
Are you a highly motivated and goal-oriented individual with a passion for hospitality? We are looking for a dedicated *Operations Manager* to join our team and oversee the smooth running of our hotel's evening operations. This is a dynamic, hands-on role perfect for someone who thrives in a fast-paced environment.
*Shift:* 1:00 PM - 9:30 PM
*Responsibilities include:*
* *Guest Experience:* Actively engage with guests to ensure an exceptional and personalized stay. Use our systems to gather information and create memorable experiences.
* *Operational Oversight:* Learn and support various hotel departments, including *Front Desk, Housekeeping, Laundry, Houseperson, and Bistro*. You'll be the go-to person to make sure everything is running smoothly.
* *Team Support:* Step in to cover shifts as needed, ensuring seamless service and operations.
* *Administrative Tasks:* Handle a small amount of office work, such as managing *accounts receivable*, responding to *online reviews*, and assisting with *light sales* and *group bookings*.
* *Light Maintenance:* Address minor maintenance issues as they arise, like troubleshooting TVs or handling small plumbing fixes.
* *Strategic Collaboration:* Work closely with the Property Manager and General Manager to achieve hotel goals and maintain high standards.
*The Ideal Candidate:*
* Has excellent *communication and interpersonal skills*.
* Is highly *self-motivated* and *goal-oriented*.
* Thrives in a non-stop, multi-tasking environment.
* Possesses a strong desire to learn and excel in a variety of hotel roles.
If you're a proactive problem-solver who enjoys variety and is committed to delivering outstanding service, we encourage you to apply!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
* Employee discount
* Paid time off
Work Location: In person
*Shift:* 1:00 PM - 9:30 PM
*Responsibilities include:*
* *Guest Experience:* Actively engage with guests to ensure an exceptional and personalized stay. Use our systems to gather information and create memorable experiences.
* *Operational Oversight:* Learn and support various hotel departments, including *Front Desk, Housekeeping, Laundry, Houseperson, and Bistro*. You'll be the go-to person to make sure everything is running smoothly.
* *Team Support:* Step in to cover shifts as needed, ensuring seamless service and operations.
* *Administrative Tasks:* Handle a small amount of office work, such as managing *accounts receivable*, responding to *online reviews*, and assisting with *light sales* and *group bookings*.
* *Light Maintenance:* Address minor maintenance issues as they arise, like troubleshooting TVs or handling small plumbing fixes.
* *Strategic Collaboration:* Work closely with the Property Manager and General Manager to achieve hotel goals and maintain high standards.
*The Ideal Candidate:*
* Has excellent *communication and interpersonal skills*.
* Is highly *self-motivated* and *goal-oriented*.
* Thrives in a non-stop, multi-tasking environment.
* Possesses a strong desire to learn and excel in a variety of hotel roles.
If you're a proactive problem-solver who enjoys variety and is committed to delivering outstanding service, we encourage you to apply!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
* Employee discount
* Paid time off
Work Location: In person