Vehicle Upgrade Coordinator
Castle Buick-GMC
North Riverside, IL 60546$55,000 - $90,000 a yearFull Time
Job Description
Have you mastered customer engagement and sales? Ready to drive our dealership upgrade program?
At Castle Buick GMC in Riverside, we are hiring a Vehicle Upgrade Coordinator. In this role, you'll bridge service and sales with the goal of encouraging existing customers to upgrade their current vehicle to a newer one.
What We Offer
Competitive salary
A supportive and collaborative work environment
Opportunities for growth and career advancement
Comprehensive training and access to industry-leading tools and technology
Benefits package, including health insurance, 401(k) with company match, and more
Vehicle Upgrade Coordinator Responsibilities
Works directly with customers who bring their vehicles in for service to identify opportunities to talk about upgrading to a newer model
Builds rapport and explains the benefits of upgrading (e.g., newer features, better financing, trade-in equity)
Presents tailored offers based on customer needs and dealership programs
Acts as a liaison between the service and sales teams to capture upgrade leads from service customers and hand them off to sales consultants
Coordinates appointments, follow-ups, and communicates opportunities to the rest of the sales staff
Uses the dealership’s CRM and data systems to track leads, schedule follow-ups, and manage customer information
Stays up to date on vehicle inventory, manufacturer incentives, and current sales specials
Vehicle Upgrade Coordinator Qualifications
Previous experience in automotive sales, customer service, and/or in a dealership upgrade role
Strong understanding of automotive sales and service operations
Ability to effectively communicate and collaborate between departments
Comfort with CRM software and dealership management systems
Ability to multi-task and work in a fast-paced environment
Professional, well-groomed personal appearance
Clean driving record and valid driver’s license
Vehicle Upgrade Coordinator: $55K - $90K
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
Ready to Join Our Team?
If you’re ready to take the next step in your automotive career and help us drive success, we’d love to hear from you! Apply today and become a part of Castle Automotive Group.
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At Castle Buick GMC in Riverside, we are hiring a Vehicle Upgrade Coordinator. In this role, you'll bridge service and sales with the goal of encouraging existing customers to upgrade their current vehicle to a newer one.
What We Offer
Competitive salary
A supportive and collaborative work environment
Opportunities for growth and career advancement
Comprehensive training and access to industry-leading tools and technology
Benefits package, including health insurance, 401(k) with company match, and more
Vehicle Upgrade Coordinator Responsibilities
Works directly with customers who bring their vehicles in for service to identify opportunities to talk about upgrading to a newer model
Builds rapport and explains the benefits of upgrading (e.g., newer features, better financing, trade-in equity)
Presents tailored offers based on customer needs and dealership programs
Acts as a liaison between the service and sales teams to capture upgrade leads from service customers and hand them off to sales consultants
Coordinates appointments, follow-ups, and communicates opportunities to the rest of the sales staff
Uses the dealership’s CRM and data systems to track leads, schedule follow-ups, and manage customer information
Stays up to date on vehicle inventory, manufacturer incentives, and current sales specials
Vehicle Upgrade Coordinator Qualifications
Previous experience in automotive sales, customer service, and/or in a dealership upgrade role
Strong understanding of automotive sales and service operations
Ability to effectively communicate and collaborate between departments
Comfort with CRM software and dealership management systems
Ability to multi-task and work in a fast-paced environment
Professional, well-groomed personal appearance
Clean driving record and valid driver’s license
Vehicle Upgrade Coordinator: $55K - $90K
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
Ready to Join Our Team?
If you’re ready to take the next step in your automotive career and help us drive success, we’d love to hear from you! Apply today and become a part of Castle Automotive Group.
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us visit: https://jointeamcastle.com/
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.